Volunteers are the force of our organisation and without them, we would not be able to deliver the level of service we offer.
Citizens Advice offers some of the most exciting and rewarding volunteering roles available. Our team will provide you with induction and ongoing support during your time with us, and opportunities to take on other roles in the future as your skills and interests develop. Why not have a chat about the opportunities below?
What can I do?
Here’s a list of the current roles we’re looking for:
Depending on the role you’re interested in you will go through different steps to becoming a volunteer with us. We will explain those to you when you enquire.
For all roles you will receive full training in the skills you need – volunteers are supported and supervised throughout their time with us, so you’re never alone.
How to join us?
For Adviser and PR vacancies
If you’d like an informal chat please contact Sheron Burton (Training & Recruitment Officer) at firstname.lastname@example.org who will arrange to speak with you.
Please note that Sheron is part-time.
If you decide to apply, please submit your application via our webform, and we will respond to you within a fortnight.
For the Chair of Trustees vacancy
Enquiry and application details are included in the Information Pack.
Thank you very much for thinking about volunteering as an Advisor for Citizens Advice. Advisor training is currently being delivered remotely by Citizen Advice Somerset, via our Somerset Training Academy, which prepares advisors to help clients from all over the county on behalf of the 5 Somerset Citizens Advice offices. Once qualified, cohorts of advisors remain as a team and, with support, work from home on our county wide telephone service. An individual advisor might later choose to transfer to a local office to deliver face to face advice (when this resumes) or to take on a particular role that exists there.
To take your enquiry further, ask for more information, or to complete an application click here
What does it take to be a volunteer?
You don’t need specialist skills or knowledge.
- Listen with care and attention to details
- Put people at their ease and help them explain their problems clearly
- Be non-judgmental and open- minded
- Read and write English and do basic arithmetic
- Use a computer and the internet with confidence
- Learn new skills and commit to completing the foundation training course
- Agree to carry out your role in accordance with the aims, principles and policies of Citizens Advice Taunton