Citizens Advice recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.
Salary: £25,250 per annum pro rata
Hours: 30.0 hours (to be worked across 4 or 5 days)
Closing date: 3rd July 2018
The Office Manager oversees our office functions including IT user support; management of our IT and telephone systems, and premises; management of the Local Assistance Scheme (which provides emergency financial assistance to clients); procurement of office supplies; acting as our Health & Safety Officer; and assisting with the desktop publishing of our promotional literature and communications with supporters. We therefore need a good mix of interpersonal skills and technical skills.
The post is part of the management team and will interact with all areas of the organisation. It is key that the Office Manager makes decisions based on their implications for the advice service.
The Office Manager’s duties include responding to issues without notice (examples of this include IT issues and the Local Assistance Scheme). It is therefore necessary that the 30 hours are spread over at least 4 days.
How to apply
Please download the attached documents and send your completed application form to Jon Shoesmith (Chief Officer) at email@example.com by 10.00am on Tuesday July 3rd. Shortlisted candidates will be notified the following day. Diversity Forms should be sent to firstname.lastname@example.org Interviews will take place on Friday July 6th in Taunton. For an informal discussion about the role please contact Jon 01823 448958.
Pension Wise Guidance Specialist
Salary: £24,000 per annum pro-rata
Hours: 22.5 hours (to be worked across 3 days)
Contract: Fixed term until March 31st 2019 (extension likely)
Closing date: 5th July 2018
The Pension Wise service provides guidance on pension freedoms to those aged over 50 with defined contributions schemes, enabling them to make informed choices about their pension pots. You will work from a variety of offices, and meet a large number of clients. The service is funded by the Department for Work & Pensions, and is an important part of our Citizens Advice offer. This post will see clients in locations such as East Devon, Yeovil and Taunton.
Please read the notes about work experience requirements on the Person Specification. A driving license and access to a car is desirable, but not essential if the candidate can accommodate other means of travel into the required appointment schedule.
How to apply
Please download the attached documents and send your completed application form to Jon Shoesmith (Chief Officer) at email@example.com by 5.00pm on Thursday July 5th. Shortlisted candidates will be notified on July 6th. Diversity Forms should be sent to firstname.lastname@example.org . Interviews will take place in either Exeter or Taunton on Monday July 9th. For an informal discussion about the role please contact Jeremy Clark (South-West operational lead) on 07572 047511, 01752 502695 or email@example.com