You can use our enquiry form to email us details of the issues you would like advice on. Please include as much detail as you can about the issues and any relevant personal circumstances. This will enable us to provide you with information and advice that is relevant to your circumstances.
Please note we are able to provide email advice to anybody who lives or works in the Taunton Deane area but we may not be able to provide you with the advice you need if you live or work elsewhere.
For third party referrals, please use the Core Advice Referral Form.
Advice Form
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In order to help you with your enquiry by email, we need to record details of your case. Under GDPR regulations we have a legitimate interest to hold this information in order to help you progress your case.
The record of your case will be stored on an electronic case management system accessed by members of the Citizens Advice service.
To comply with regulations, we must tell you how we use this data and ask your consent to record your details in this way. You can read about how we use and store your information in our Privacy Notice here.
If you do not consent to us holding your data, or have concerns, please do not fill in this form, and contact us via telephone or in person so we can discuss how best we can help you find a way forward.
Explicit Consent
The details of your case may contain personal and special category data.
Personal data is data which can be used to identify you. This may include your name, date of birth, address, telephone number, etc.
Special category data is information related to any of the following: racial or ethnic origin, political opinions, religious beliefs, trade union membership, health, sexuality or sex life, offences and/or convictions. We are required to ask you for your explicit consent to hold special category data.
