Your Local Advice Charity

Urgent Call for Assistance

Citizens Advice Taunton is proud to have been here for the people of Taunton and District since 1954. Now we need some help following the recent cuts announced by Somerset County Council. If you can donate even £1 it will assist us to keep on serving the community. Donations can be sent to us by post or online here. Thank you.

Following a funding cut we will closing our drop in service on Wednesdays. We will still offer a late opening session (now on Tuesdays). Click on “Get Advice” for full information about our current services. Click on the link below for a recent article about the funding cut.

View the Press Release – Citizens Advice

We are an independent charity that provides free, confidential and impartial advice for people who live and work in Taunton Deane.

Our goal is to help everyone find a way forward, whatever problem they face. If you would like to help us to continue this work by donating, please follow this link to our donation page.

We value diversity, promote equality and challenge discrimination.

We are part of the Citizens Advice network across England and Wales. We also work in partnership with other agencies and groups.

Face-to-Face Advice

We offer drop-in sessions at various
locations across Taunton Deane.

Click for further information.

Telephone Advice

You can call our Somerset Adviceline
on 03444 889 623.

Click for further information.

Email Advice

You can ask for advice by email.
Complete & submit our online enquiry form.

Click for further information.

Text Relay Service

Text relay users should call
03444 111 445

Click for further information.

British Sign Language (BSL)

You can book an appointment with a
BSL interpreter at our main office.

Click for further information.

Online Advice

You can search for advice
on Citizens Advice’s website

www.citizensadvice.org.uk

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Research & Campaigns

We use our client’s experience, stories and evidence to research and campaign for positive change locally.

On a national level, we work with other Citizens Advice services across the charity’s network to campaign on nationally issues.

Volunteer with us

Our highly trained volunteers come from all sorts of backgrounds and help with everything we do. You’ll get lots of support, full training and expenses paid!

If you’re interested, please check out our current opportunities.

Latest News

We’re looking for Volunteer Administrators.

We offer a fascinating and varied environment, and the role provides a vital function which interacts with all parts of the organisation. Our administrators are a real part of the lifeblood of the organisation, and make the amazing work we do possible.

For an informal discussion please email us at info@tauntoncab.org.uk .

Citizens Advice Taunton provides a range of advice services to people in the district of Taunton Deane and beyond.

Debt & Benefits Advisor

Salary: £22,330 per annum pro rata

Hours: 15 hours (7.5 hours on Monday and Thursday)

Contract: Fixed term until July 31^st 2020 (extension possible)

The role primarily involves advising clients on debt and associated issues such as benefits and budgeting. This will help clients achieve outcomes such as sustaining tenancies, managing their own affairs, and independence. The role will involve working with some vulnerable clients with complex needs.

Please read the notes about work experience requirements on the Person Specification.

How to apply

Please download the attached documents and send your completed application form to Jennifer Ward at jenny.ward@tauntoncab.org.uk by 5.00pm on Friday 19^th July.

Diversity Forms should be sent to john.newman@tauntoncab.org.uk Interviews will take place on Monday 29^th July at our offices in Taunton. For an informal discussion about the role please contact Jennifer Ward by email or on 01823 448950.

Employment Application Form

Application Form Guidance notes

Debt Benefits Advisor July2019

Diversity Monitoring Form

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